How to Book
We don't offer on-line booking as we would like to talk to every one of our guests! We do though man the phones and emails by day, evening and weekend so please feel free to contact us at anytime that suits you.
To reserve your chalet holiday please just call us, email us or use our contact form.
Details on How to Book
Please read our terms and conditions before booking.
1. Initial Booking
Please contact us by email or phone. We will confirm availability then put the rooms on hold for you. Information we need:
- Party leader's name and contact information
- Dates and rooms requested
- Dates of Birth (if under 18)
2. Confirm Booking
A 30% deposit* is due within one week to confirm the booking.
Information we need (feel free to give this at the initial booking stage):
- Names of all in party
- Dates of birth if under 18
- Flight details (if known)
- Dietary requirements
Ideal Holiday Comments** (optional)
*This is 30% of the price of our holidays. No payment for ski hire, passes etc. is required at this stage.
**Please let us know what would make your perfect holiday, so we can prepare for your arrival. Is your perfect holiday first lifts everyday? Relaxing in the mountain air? Touring the 14 resorts?
Also you many wish to give us the information below. No charge will be made at this stage and these will be re-confirmed nearer the time.
- Ski hire
- Lift passes
- Ski lessons
- Childcare requirements
3. Final Balance
The balance is due 60 days before departure.
4. Lift Passes, Ski Hire, Ski Lessons and Childcare
We will gladly arrange all of these for you. We understand these are a significant cost, so there is no need to pay until your balance is due. We will contact you around this time to confirm your requirements and arrange payment.
5. Insurance
You must have adequate snow sports insurance. Please let us know your insurer and policy number before you travel in case of emergencies. We use Fogg Travel Insurance
Payment Methods
By Cheque:
Payable to: The Chalet Experience
Please post to:
The Chalet Experience
Ivy Dene Farm
Clenagh Road
Sulby
Isle of Man
IM7 3AB
By Bank Transfer:
Payee: The Chalet Experience
Bank: HSBC ltd, Ramsey Branch (Isle of Man)
Sort Code: 403832
Account Number: 51389831
By Card (please note there are supplements to do this)
Terms and Conditions
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