Chalet search
Privacy Policy
This privacy policy sets out how www.thechaletexperience.com uses and protects any information that you give when you use this website.
www.thechaletexperience.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
www.thechaletexperience.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st September 2010.
What we collect & uses of the information - General
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Where you make an enquiry then we can pass on this information to the companies that own the holiday properties so they can respond directly to you.
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emailsabout new products, special offers or other information which we think you may find interesting using the email address which you have provided. This may include information on 3rd party products, please look out for the tick box to opt out of this when entering any contact information should you wish not to have information on 3rd parties.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We also collect general statistics on website usage, for example number of visitors to a particular area of the site. This information may be made publicly available, but does not include any way to identify a particular website visitor.
What we collect & uses of the information – Website Users
Where you fill out any forms this information will be stored. This includes such details as your name, email, phone number and details of your enquiry. If you enquiring to a specific holiday property / group of holiday properties then the information entered into the form will be sent out to the companies that run the properties in question so they may respond to you directly. This will also be stored by www.thechaletexperience.com, and contact information may periodically be used to send you marketing material.
When you send enquiries to individual or groups of holiday properties you should note that the information of your enquiry is given to the companies running the holiday properties in question, and we do not have any control over those companies. Therefore, we cannot be responsible for the protection and privacy of any information which you provide and such companies are not governed by this privacy statement. You should exercise caution and please only enter information that you are happy to have shared with outside companies. If you are unsure please look directly at the company(ies) in question’s websites and their privacy policies before entering any personal information (links are provided to each company’s website on the individual holiday property’s page).
What we collect & uses of the information - Advertisers
We may collect information about you, your property and company. This information includes your name, phone number(s), email address(es), postal address(es), details of your holiday property (ies), your business and your holidays. The majority of this information will be made publicly available for the purpose of advertising your holiday property. There are a few examples where certain information will not be publicly available (e.g. email address for administration of your account & payment details) but unless stated otherwise please assume all information will be publicly available.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure,we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. There is controlled access to this information though please note that outside companies might have access to this information, for example if we use a web development company to make changes to the website.
If at any point in the future www.thechaletexperience.com or its parent company Northface Enterprises Ltd are acquired by another company then they would also acquire all the information associated with www.thechaletexperience.com
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website contains links to other websites. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at mail@thechaletexperience.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting unless you have opted out of this option.
Contact
If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
01624 897333
Ivydene Farm
Clenagh Road
Sulby
Isle of Man
IM7 3AB
